Quality management Essay Example | Topics and Well Written Essays - 2000 words

Quality management - Essay Example A number of scholars and theorists have contributed their knowledge and expertise towards the study of quality of management. Majority of such theories have been developed from actual organizational experiences. Juran, Feigenburn, and Deming were amongst the earliest theorists who contributed valuable ideas and concepts towards quality management in organizations. These ideas were further extended and made adaptable by the Japanese theorists namely; Genichi Taguchi, Shigeo Shingo, and Kaoru Ishikawa. The ideas provided by such eminent scholars led to the development of important quality management techniques such as Six Sigma, Just in time, Mc Kinsey 7S framework, Jidoko, Kaizen and quality circles amongst much more. These concepts are widely practiced in modern organizations to gain efficiency in operations and attain quality related objectives in end products. Kelemen’s dimensions In the book Managing Quality by Mihaela Kelemen, the author has provided insight upon the impor tance of quality management on the basis of eight important approaches which are divided into two important categories. The categories are mainly the managerial and the critical perspectives of the quality management approaches. These perspectives and approaches are considered to be an extended view of Garvin’s framework in quality management. However, the approaches developed by Kelemen were seen to incorporate the notions provided by different, authors. Writers were also seen to support more than one particular approach.